Privacy Policy

How we collect, use, and protect your personal data

Last updated:

1. Introduction

Vlaxyronzit ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vlaxyronzit.world and use our services.

We process personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG), and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

Vlaxyronzit
15 Kaufingerstraße
80331 Munich
Germany
Email: callback@vlaxyronzit.world

For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number (optional)
  • Order Information: Messages, special requests, and order details
  • Communication Data: Records of correspondence with our support team

3.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, device information
  • Usage Data: Pages visited, time spent on pages, navigation patterns, referring website
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

  • Consent (Art. 6(1)(a)): When you have given explicit consent for specific processing activities, such as marketing communications or analytics cookies
  • Contract Performance (Art. 6(1)(b)): When processing is necessary to fulfill our contractual obligations to you, such as processing orders
  • Legal Obligation (Art. 6(1)(c)): When we must comply with legal requirements, such as tax regulations or court orders
  • Legitimate Interests (Art. 6(1)(f)): When processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or ensuring website security

5. Purposes of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Providing customer support
  • Sending transactional emails (order confirmations, shipping updates)
  • Improving our website and services
  • Analyzing website usage patterns
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Sending marketing communications (only with your explicit consent)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order and Transaction Data: 10 years from the end of the calendar year in which the transaction occurred, as required by German commercial and tax law (§ 147 AO, § 257 HGB)
  • Contact Form Submissions: 3 years after the matter has been resolved, unless longer retention is required for legal purposes
  • Marketing Consent Records: Duration of consent plus 3 years
  • Website Analytics Data: 26 months
  • Cookie Consent Records: 12 months

After the retention period expires, we securely delete or anonymize your data.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

7.1 Right of Access (Art. 15)

You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data.

7.2 Right to Rectification (Art. 16)

You have the right to request correction of inaccurate personal data and completion of incomplete data.

7.3 Right to Erasure (Art. 17)

You have the right to request deletion of your personal data when it is no longer necessary, when you withdraw consent, or when processing is unlawful.

7.4 Right to Restriction (Art. 18)

You have the right to request restriction of processing in certain circumstances, such as when you contest data accuracy.

7.5 Right to Data Portability (Art. 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

7.6 Right to Object (Art. 21)

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

7.7 Right to Withdraw Consent (Art. 7(3))

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

7.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. The competent authority for Bavaria is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Germany
Website: www.lda.bayern.de

To exercise any of these rights, please contact us at callback@vlaxyronzit.world. We will respond to your request within one month.

8. Data Sharing and Third Parties

We may share your personal data with the following categories of recipients:

  • Service Providers: Companies that help us operate our business, such as hosting providers, payment processors, and shipping companies, who process data on our behalf under data processing agreements
  • Legal Requirements: Authorities when required by law, court order, or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards

We do not sell your personal data to third parties.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:

  • EU Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Certification mechanisms

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • HTTPS encryption for all data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

11. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Vlaxyronzit
15 Kaufingerstraße
80331 Munich
Germany
Email: callback@vlaxyronzit.world